Skip to content

403 Forbidden Error#

This issue commonly arises during transitions between teams within BRYN, especially when users are managing multiple tasks across various teams. It typically occurs when users have a notebook already open in one team and then proceed to switch to another team, attempting to open a new notebook.

Addressing this issue is straightforward with the following steps:

1.) Click either 'Home' or 'Token':

forbiddenErrorStep1

2.) Click 'Logout':

forbiddenErrorStep2

3.) Once you have successfully logged out, click 'Login':

forbiddenErrorStep3

4.) You will then be taken to the BRYN login page. Click 'Authorize':

forbiddenErrorStep4

5.) You will then be able to access the notebook. Enjoy!